Staff Management

Juggling tasks when running a business is a challenging and stressful experience. We have paid attention to every detail in designing our system in order to automate and streamline the operation. As a result, NAVA 360 is intuitive and easy to use, making it the perfect tool for your staff to manage their workloads effectively.

Using the tools, you can easily manage staff profiles, services, classes, and set appointment rules. Creating and managing schedules is a breeze. Assign rooms to services, send automated appointment confirmations and reminders, and even manage multiple locations using a single login. Employees can track hours and activities, and easily generate the employees hours report when its time to run payroll. Lots of customization that you can use to streamline operations and take customer experience management to the next level.

Client Management

Easily manage client profiles and keep track of visits, purchases, cancellations, and no-shows. Empower your clients to easily book and manage appointments using the App. This will improve their engagement and increase repeat visits. Are you running late because your clients are arriving late for their appointments? No problem, you can allow your clients to track delays using the App and arrive just in time for their appointment. Are you a solo provider or manage a busy operation? Allow your clients to self-check-in for their appointments using the App, and eliminate line ups. You can also automate client follow-up visits and send automated notifications as a reminder to book appointments. 

Client Retention

With NAVA 360, you will learn your customer needs over time. Based on this understanding, you can segment your contacts to create relevant and personalized email marketing campaigns.  By automating all non-value added tasks using NAVA 360, you can focus your valuable time on marketing efforts and grow your business. It will be a fun and a rewarding experience! Let’s help you to create and sustain customer loyalty with a brand strengthening. A differentiated experience is key to your business success.

Financial Management

We understand that managing your finances is a core function of your business. Our invoicing tool is simple and efficient. Easily build billing codes for products and services to create invoices and complete sales. Using the sales dashboard, you can be on top of sales activity, and easily keep track of the entire business operation. Set the rules for online payments, cancellations, and no-show fees, along with the business rules. The NAVA 360 system will take care of the rest!

Whatever the size of the business, empowering your clients to book and manage appointments will free your time from phone calls and enable to fill those last minute bookings.

The NAVA 360 App for your clients is available for download at the App Store and Google Play.